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I really hate to bring this one up but it is a problem for me.  Let me start out by saying Barnes and Noble has been wonderful about replacing any Nook that has broken. That being said, I'm waiting to send my sixth nook back. All of the problems have been screen failure. All of the students except one have said they were very careful with the device, only one admitted to dropping theirs, but that one said the device was in the  padded case and that it wasn't a serious drop. All of the kids are good kids who I think would be careful with the devices. I've been checking them out since October and ever since the first one came back broken I've reminded the students that they need to be VERY careful with them, not to  toss them in a locker or back pack. I'm wondering if others have had problems with screen failure or other breakage. I'm also wondering what kinds of cases are being used?

A word of warning, don't circulate e-readers to students without putting them in seriously protective cases. Pockets for cords should be on the side facing away from the screen.Consider the case your insurance policy.

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Comment by Pepper Thompson on April 7, 2011 at 2:07pm
I had the same experience with Kindles.  The screen is extremely fragile.
Comment by Marianna DeMott on February 23, 2011 at 10:06am

Our nooks are the B & W ones. I've moved the hard plugin to a tiny pouch that is attached to the zipper have not had any breakage since doing that. Crossing my fingers. I'm pretty sure it was pressure on the screen from that part that was causing the problem. I'm also telling the kids to be VERY careful every time I check one out.

I've had a nook at home myself since July and not had a bit of trouble but I'm not carrying it much of anywhere.

 

Comment by craig p. knapp on February 22, 2011 at 10:36pm
Did not mean to add as a friend. Am just getting used to this site.Were your nooks the color nooks?
Comment by Laura Gardner on January 23, 2011 at 5:45pm
We've had problems with screen breakage on the Kindle. I finally had to require all the kids in our book group to NOT put the Kindles in their backpacks. I think it was the pressure of all those books that made the screens break (as in become partially unreadable). I definitely want someone to come up with a kid-friendly, school-friendly (purchasing-wise) device, as well!
Comment by Marianna DeMott on January 20, 2011 at 5:41pm

Yes, I think until there's a case that is truly protective or some company comes out with a sturdier screen that schools should think twice before purchasing e-readers. Adopting e-readers is great in a lot of ways but it's not fair to the school, the librarian or the company that's replacing these devices. I did a lot of leg work to get started and am still doing a lot of work to keep these devices in our kid's hands.  The breakage is almost the breaking point for me.

For most the screen itself is developing a failure in one spot. I think for most it's been where the hard plug was up against the screen. The most recent one is the only one that we've had a problem with the touch screen.  M-edge accessories was great about swapping out our original covers for no cost. Now the plug goes in the back pocket away from the screen. The trade-off with this model is that the only protection to the front is plastic with no padding.

Here's my business model. A device that's manufactured with kids in mind, comes with heavy duty protective cases and one that doesn't require a credit card to purchase new titles. Oh yeah, and built in tracking so they don't get lost.

Comment by Nate Hoffelder on January 20, 2011 at 5:01pm

Yep, that's normal. These screens are incredibly fragile. I've broken a couple myself, and I _know_ I was careful.

 

 

Comment by Will DeLamater on January 20, 2011 at 2:41pm
Yes, Marianna, the e-ink screens are all vulnerable to the compression of the screen, which can happen very casually while stuffed in a packpack. That is how my daughter broke the screen of one of our Kindles. It was in a stiff cover and still got "squished," meaning that part of the screen became unreadable. Is that the kind of breakage you are seeing--compression of the screen, rather than cracks and broken glass? Your recommendations are right on the money. In fact, someone who finds the proper case should post it here!

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